Approaching Respondents
- How can I change my sender email address?
- What Is The Difference Between “Add new participants” and “Add new participants and update existing participants” Respondents or Data Enrichment?
- Why are there already unsubscribers while the survey has not yet been sent?
- How can the number of emails sent not match the participant management?
- Where Can I Find an Overview of all Unsubscribers or Bouncers?
- The invitation has been sent, but I added more respondents afterwards. How do I invite them to the survey?
- How Do I Check if My Email Has Been Sent?
- My mail remains final or in progress. Why is that?
- Can I Change the Format of an Email Message?
- Why Have The Invitations Not Been Sent?
- Will Respondents Who Have Completed the Survey also Receive the Reminder Email?
- Why Have The Invitations Not Been Sent?
- How Do I Change The Salutation In the Invitation Email?
- Why Are the Variables in a Test Email Not Working?
- I Have Scheduled an Email But I Want To Cancel It. How Can I Do That?
- Can I Share a Link to a Survey on Social Media or External Pages?