There are several ways in which a respondent can unsubscribe. Crowdtech emails include a standard disclaimer with an unsubscribe link. With a white-label add-on, you can place your own disclaimer and unsubscribe link in the email.
We also offer an additional 'Unsubscribe button' in Gmail, Hotmail, Outlook and Yahoo. This is shown at the top of the email message. With this, respondents can unsubscribe from all surveys and emails from that account with a single click. You can also find these unsubscribers in the overview. Read more about the overview of all unsubscribers. When respondents click the unsubscribe button, a message is sent to Crowdtech’s mail provider. Every night, these unsubscribers are automatically processed. Once a respondent is registered as unsubscribed, they will not be contacted again.