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FAQ

Design & Manage

  • Trouble seeing a button or part of a page in Safari on your iPhone?
  • Need Help? Send an e-mail to support@crowdtech.com
  • How Can I Change a Question Type?
  • Where Can I Go with Questions About Accounts?
  • How can I show question A to part of group and question B to another group?
  • How Do I Remove Data Enrichment?
See all 23 articles

Approaching Respondents

  • How can I change my sender email address?
  • What Is The Difference Between “Add new participants” and “Add new participants and update existing participants” Respondents or Data Enrichment?
  • Why are there already unsubscribers while the survey has not yet been sent?
  • How can the number of emails sent not match the participant management?
  • Where Can I Find an Overview of all Unsubscribers or Bouncers?
  • How can a respondent unsubscribe?
See all 18 articles

Data & Results

  • How can I view the Answers per Respondent?
  • How Can I Download the Open Answers?
  • I can no longer find my completed research. Where's the research?

WhatsApp invite

  • Can I send invitations by WhatsApp and email?

Support

  • Privacy Assurance (GDPR)
  • New look Survey and Community
  • How do I take a screenshot?
  • Account Access
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