Conduct your research entirely as a chat conversation with Conversational Survey. With this technique, a respondent's typed answers are automatically assigned to a pre-programmed answer in Conversational Survey. If there is not a complete match between the answers, Conversational Survey asks whether the answer has been properly understood. This way the correct answer is selected.
Getting started with Conversational Survey
Create a new survey in Conversational Survey. To do this, go to 'Management' and 'Conversational Survey' in the menu. Follow the same steps to create a survey. View more information about this in the article 'Create a survey.' Add the desired question types. The following question types are available:
- Single response
- Open question (large)
- Intermediate page
- External redirect
- Camera question
Would you like to know more about the options that are not (yet) available in Conversational Survey? To do this, go to the guide: Which functions are not yet available in Conversational Survey?
Create a layout in the layout manager. Optional: upload an avatar. This image is shown with messages from you as the sender.
Share the research via 'Communication'. For example, you can share the research via WhatsApp, email, the QR code, and Direct Feedback. All links are automatically forwarded to the research in Conversational Survey.
Do you want to analyze your results? View all known options of Survey. You can also download the results in the Download Center