With WhatsApp invites you can invite respondents via a WhatsApp message. This is a new way of inviting and is fast and user-friendly for a respondent. A link to the research made with Survey is included in the WhatsApp message. The survey will automatically open in the browser if the respondent clicks on the link. If you want to read more about how to get started with WhatsApps Invites, please click here.
Use WhatsApp invite
Sign up via the sign up form to set-up the license or contact our account manager directly via firstname.lastname@example.org.
Do I need my own phone number to get started?
Yes, it is preferable to have your own telephone number. It is also necessary to grant access with a Facebook Business Account. If you don't have an own phone number, Crowdtech can provide you with this.
How soon can I get started?
What about inviting WhatsApp in terms of data protection/GDPR compliance?
Can I send a reminder via WhatsApp invites?
To prevent that participants receive an invitation multiple times for the same survey, it is not possible to send another WhatsApp message to the same 06 number. If participants do not want to receive the message, the chance exists that they will block the company phone number of your WhatsApp account. If this happens multiple times, the entire account can be blocked. to do this To prevent this from happening, it is not possible to send reminders or other messages via WhatsApp. It is however possible to send the initial invite via WhatsApp and a reminder via e-mail.
What are the costs for WhatsApp invites?
The license costs are € 440 (excl. VAT) per year and a one-off set-up of € 660 (excl. VAT). You pay € 0.23 (excl. VAT) per WhatsApp message. This amount includes all messages from/to a respondent within a 24-hour period. Any messages after these 24 hours will be charged again.