Retention Period – Crowdtech EN

The retention period allows you to delete (personal) data in ongoing investigations. For example, you can comply with privacy legislation (GDPR) or provide data delete items you no longer need. After the set retention period research data will be deleted. You can find the retention period in the menu via 'Survey' and 'Retention period'.

NB! The removal of Personal Data and surveys older than 5 years from the Crowdtech Survey will take place in phases starting from December 14, 2022.

Phase 1: standard retention period for new investigations, starting December 14, 2022.
With every newly created survey in Crowdtech Survey, a standard retention period of 24 months will be set on the login column and on the data enrichment field starting from 14 December 2022. You will also receive a notification about this when creating a new survey. The option: unlimited retention period is also being introduced at this time. This option is active and can be used from that moment on. With the unlimited retention period you can exclude surveys from the automatic deletion of data.

Phase 2: standard retention period for all studies, starting February 1, 2023
The standard retention period of 24 months will also apply retroactively to all existing investigations (active and archived) from 1 February 2023. So make sure that before this date you have applied the unlimited retention period to studies that you want to exclude from deletion. In other words, with the unlimited retention period you can undo the default retention period of 24 months.

Phase 3: Delete all studies older than 5 years, starting April 5, 2023
Finally, from April 5, 2023, all surveys with an end date older than 5 years will be removed from Crowdtech Survey. If you want to exclude studies from this, change the end date of the study.

It is possible to set a retention period at:

the login column of the survey. The login column is deleted after 24 months by default;
the answers given from the survey;
the imported data enrichment of the research. The data enrichment is removed by default after 24 months.

For each study, you can set a retention period of 1 month, 3 months, 6 months, 12 months or 24 months or an unlimited retention period for the above three components. With the unlimited retention period you can undo the default retention period of 24 months. For each component, the moment at which:

a respondent has been added (for the login column);
a respondent has provided an answer (for the answers given);
the data enrichment per column has been added (before the data enrichment).

If the data with the retention period has been deleted, you will find the following values in return the result files:

Login column: a code of numbers and numbers (a so-called GUID);
Data enrichment: -98
Answers given: n.v.t.

Depending on the set retention period, data is stored retroactively power removed. Note: Once deleted, data cannot be recovered.

An example:

a respondent was added to a survey on 1 January;
a retention period of 3 months has been set in the login column;
on April 1, the respondent's login column will be removed. The other data of the respondent are saved.

The retention period can be adjusted at any time or changed to an unlimited retention period. Data once deleted cannot be recovered.

NB! The removal of Personal Data and surveys older than 5 years from the Crowdtech Survey will take place in phases starting from December 14, 2022.

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