Online questionnaires from government agencies must be digitally accessible to everyone. Also for people with a disability. This means, for example, that blind users must be able to listen to content (such as questions, answers, explanations, etc.) via their own speech software. By offering this in the right way, it can be used by everyone. To be sure of this, your questionnaire must comply with the international WCAG 2.1 guidelines. Our Crowdtech software enables this.
WCAG principles
There are 45 different criteria divided into 4 principles for digital accessibility. Below you can read more about these principles, including examples.
Observable
"User interface information and components must be presentable to users in a way that they can perceive."
An example of this is adding an 'ALT text' to each image. This gives people with visual impairments the ability to understand the content and context of images.
Another example is using sufficient color contrast. For example, the theme color should have a contrast ratio of at least 3:1.
Operable
"User interface components and navigation must be operable."
An example of this is that members have sufficient time to complete questionnaires.
Another example is that the focus order should be the same everywhere, so that members can navigate through the website in a logical and predictable way.
Understandable
“Information and the operation of the user interface must be understandable.”
An example of this is that texts are read aloud correctly by the reading software.
Another example is that when using buttons, the purpose of the link must be clear.
Robust
“Content must be sufficiently robust to be reliably interpreted by a wide range of user agents, including assistive technologies.”
An example of this is that media content, such as videos and audio, can be accessed by, for example, providing subtitles, transcripts or audio descriptions.
Furthermore, it is important to test the questionnaires in different browsers and on different devices, including older versions, to ensure that the content is displayed correctly.
Would you like to have it checked whether your questionnaire is WCAG-proof? Take a look at our website (click here) or contact info@crowdtech.com directly.